We are operating over the Circuit Breaker period.
*Our courier NinjaVan is experiencing unprecedented volumes and staffing issues as a result of current conditions. While we use their Next Day service, delivery delays of 1-3 days are currently expected so we ask for your patience please.
Delivery (Only within Singapore)
- Orders made before 1pm will be sent the same day using NinjaVan's Next Day service (excluding Sundays and public holidays) but delays are currently expected as described above.
- Delivery is free for orders over $99 or $5 otherwise.
- Tracking is provided in the shipping confirmation email and NinjaVan will send Email/SMS notifications.
- All parcels are fully insured against loss in transit.
- We only ship within Singapore and are unable to ship overseas.
Warehouse Collection (Wed and Sat 2pm to 3pm only)
- Our warehouse is located at 11 Changi North Street 1 #02-08 Singapore 49882 (Collection currently not permitted by law during the Circuit Breaker period)
- For security reasons, we strictly do not receive visitors at the warehouse.
- We accept PayPal and Credit Cards (Visa, Mastercard, and American Express).
- For Credit Card payment, select the PayPal option and at the login page, select the "Pay with a Card" option below where a login is not required.
- Our site is Level 1 PCI compliant with 256-bit SSL encryption (highest commercially available security) so your transactions are as secure as possible.
- Items that are found to be defective on arrival (DOA) within 10 days of receipt will be replaced. DOA items have to unused, unmodified, and returned in original packaging.
- Apart from the above, official manufacturer warranties apply and customers must deal directly with respective manufacturers for assessment and repair.
- We do not accept change-of-mind returns to keep items in their factory untampered condition that customers can expect to receive them in.
- All our items are legal for purchase and ownership in Singapore and no permits are required as they have cleared customs and police compliance.
- It is important to note that carrying knives in public places without a valid reason can be unlawful.
- While we make every attempt to keep information accurate, we reserve the right to cancel and refund orders affected by pricing or inventory errors.